Privacy Policy

Last Updated: July 21st, 2023

Gendome Shipping Information:

At GenDock Technology LLC and its affiliated companies (“Gendome”, “we,” “our” or “us”), we respect your privacy and treat your information with the utmost care.
This Privacy Policy explains how we collect, use, and disclose your information through our websites, mobile applications, products, customer support and other services (collectively referred to as “Product”, “Products” or “Services”), as well as any other third party services or products that link to this Privacy Policy.
By agreeing to this Privacy Policy in your account setup or by using our Products, or any other third party services or products that link to this Privacy Policy, you consent to the processing of your information as set forth in this Privacy Policy.

Ⅰ. COLLECTION OF INFORMATION

The personal information that we collect broadly falls into the following categories:

Information That You Provide To Us:

If you are a Buyer, we will ask you to provide:

· contact information including: name; address; phone number; email address;
· purchase and payment information including: credit card or similar payment information that you intend to purchase with; billing and delivery address;
· information about your purchases including: the goods purchased and how many;
· information about and to support complaints made in connection with the Gendome or goods and/or services purchased via the Gendome;
· ID (such as a passport) for identification verification in certain circumstances, when you apply for after-sales services.

If you are a Seller(i.e. an employee or representative of a Seller or a sole trader Seller (we’ll refer to you as a Seller)), we will ask you to provide:

· information about the Seller’s business (if applicable) including corporate registration, business licenses (if applicable), tax or similar information;
· details about the goods and products that the Seller intends to sell via the Gendome;
· purchase and payment information including bank account or other payment information that the Seller intends to be paid by.
· If you attend one of our industry events or other functions, contact details such as your name, address, phone number, fax number and email address.

If you are a Seller(i.e. an employee or representative of a Seller or a sole trader Seller (we’ll refer to you as a Seller)), we will ask you to provide:

If you are a certified blogger / influencer for Gendome, we may also ask you to provide us with your contact information and social media accounts / blog information.

If you choose to provide us with any additional information, such as in response to questionnaires for market research/analytics. This may include marital status, nationality, gender, date and/or year of birth, annual income, monthly spending and user preferences. If you prefer not to provide such information, the use of our services and products will not be affected.

Information That We Collect Automatically:

We may collect your device's information automatically within the necessary scope, including but not limited to location information of the device, Wi-Fi List Information, Mac address, CPU information, memory information, SD card information and operating system version.

Information That We Receive From Third Parties:

We collect and use information obtained from Facebook, Google and other accounts you use to login to the Services ("Third-Party Accounts"), such as: your name, your user name, avatar, social account and other details you may have on your Third-Party Account profile. We do not have access to your Third-Party Account passwords.

Ⅱ.USE OF PERSONAL DATA

We use your information to provide, improve, and administer our services to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We use your personal information for a variety of reasons depending on how you interact with our services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

- To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.

- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the services.

- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our services.

- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

- To protect our services. We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.

- To identify usage trends. We may process information about how you use our services to better understand how they are being used so we can improve them.

- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

Ⅲ. SHARING OF PERSONAL DATA

We may share your data with third-party agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organization apart from us either. They also commit to protecting the data they hold on to our behalf and to retain it for the period we instruct. We do not share any information in specific situations with third parties without your consent. We will not sell your personal information to third parties.
For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy.

- We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.

Ⅳ. SECURITY OF PERSONAL DATA

Securing the integrity and confidentiality of personal data is important to Gendome. We have taken adequate technical and organizational measures in order to keep personal data safe and to secure it against unauthorized access, loss, misuse or alteration by third parties, such as by encryption, access controls and firewalls. Nevertheless, considering the cyber threats in modern day online environment, we cannot give full guarantee that our security measures will prevent illegally and maliciously operating third parties from obtaining access to personal data or absolute security of the personal data during its transmission or storage on our systems.

Ⅴ. FOR HOW LONG IS DATA KEPT

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than.
If you no longer wish to be our customer, or cease using or accessing our Services, you can request us to close your account and delete all personal information we hold about you, subject to certain legal requirements.

Ⅵ. YOUR RIGHTS

As a Data Subject, you have a number of rights under applicable data protection laws. You can:

- Access the personal data processed.

- Obtain a copy of your personal data on request in a structured, commonly used and machine-readable format insofar as the processing is based on contract, and insofar as you have provided the information to Gendome.

- Require Gendome to change incorrect or incomplete personal data.

- Require Gendome to delete or stop processing your personal data, for example where the data is no longer necessary for the purposes of processing. However, please note that certain personal data is strictly necessary in order to achieve the purposes defined in this Privacy Policy and may also be required to be retained by applicable laws. Thus, you may not delete such personal data.

- Object to the processing of your data where Gendome is relying on its legitimate interests as the legal ground for processing. For example, you may object to your personal data being used for marketing purposes at any time.

- Ask Gendome to restrict processing personal data for a period if data is inaccurate or there is a dispute about whether or not your interests override Gendome’s legitimate grounds for processing data.

- The right to withdraw any consent given by you.

You may exercise the aforementioned rights by sending a written request using the contact details provided in the section "CONTACT US" below.

If you believe that Gendome has not complied with applicable data protection laws when processing your personal data, you can lodge a complaint with a supervisory authority.

Ⅶ. MINORS

Our Website is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us by using the contact details provided in the section "CONTACT US" below to request deletion.

Ⅷ. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use cookies and similar tracking technologies (like web beacons and pixels) to optimize your experience on our Site and to provide our services.

Ⅸ. MARKETING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Ⅹ. UPDATES TO THIS PRIVACY POLICY

We may make changes to this Privacy Policy at any time by giving a notice on the website and/or by other applicable means. The Data Subjects are highly recommended to review the Privacy Policy on our website every now and then. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

If the Data Subject objects to any of the changes to this Privacy Policy, the Data Subject should cease using the services, where applicable, and he/she can request that we remove the personal data, unless applicable laws require us to retain such personal data. Unless stated otherwise, the then-current Privacy Policy applies to all personal data we process at the time.If we make an administrative change, we will update the "Last Updated" date at the top of this Privacy Policy.

Ⅺ. CONTACT US

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@gendome.com or by mail using the details provided below: 48660 Kato Road, Fremont CA 94538, United States

Liquid error (snippets/cart-notification line 15): Could not find asset snippets/icon-checkmark.liquidItem added